1. ACCEPTANCE OF TERMS

By using Routinity, you confirm that:

• You are at least 14 years of age
• You have read and agree to these Terms
• You have read our Privacy Policy
• You have legal capacity to enter this agreement

2. DESCRIPTION OF SERVICE

2.1 What Routinity Does

Routinity is a cognitive reset application that helps users manage emotional states and improve focus through structured micro-routines.

2.2 Medical Disclaimer

• Routines are for general wellness purposes only
• We make NO medical claims
• Effectiveness varies between individuals
• If you are experiencing a mental health crisis, contact emergency services immediately
• Do not use Routinity as a substitute for professional medical treatment

2.3 Service Availability

• 99% uptime target, not guaranteed
• Scheduled maintenance: Prior notice provided
• Emergency maintenance: Post-incident notice

2.4 Service Changes

Routinity may change how AI reports are generated, how often they are provided, and what they include in order to improve the Service; significant changes will be announced in-app or in update notes.

3. USER ACCOUNTS

3.1 Account Requirements

• Valid Google account or Apple ID (Sign in with Apple) required
• Accurate information required
• One account per person
• Account sharing prohibited
• Account transfer prohibited

3.2 Account Security

• You are responsible for maintaining account confidentiality
• Notify us immediately of unauthorized access: routinity.app@gmail.com
• We are not liable for damages from unauthorized Google or Apple account access

3.3 Inactive Accounts

Accounts inactive for 24+ months may be suspended. 30 days advance notice will be provided.

4. USER OBLIGATIONS

4.1 Permitted Use

Personal, non-commercial wellness purposes only.

4.2 Prohibited Conduct

You must NOT:

• Use the Service for illegal purposes
• Hack, disrupt, or damage the Service
• Use automated tools, bots, or scripts
• Access other users' accounts
• Reproduce or sell Service content
• Reverse engineer the application
• Defame or disparage the Service through screenshots, recordings, or any media
• Misrepresent your identity or age
• Violate applicable laws

5. INTELLECTUAL PROPERTY

5.1 Our Rights

All content and routines in Routinity are independently developed based on publicly available cognitive and behavioral science principles. All content is protected by copyright, trademark, and trade secret laws.

5.2 Your Rights

You retain ownership of your personal data. You grant us limited license to:

• Store and process your data for the Service
• Use anonymized aggregate data for research
• Display your data within the Service

6. ACCOUNT SUSPENSION AND TERMINATION

6.1 Warning System

• Minor violations: Written warning
• Repeated violations: Temporary suspension (7 days notice)
• Serious violations: Permanent suspension

6.2 Immediate Suspension (No Notice Required)

• Hacking or unauthorized access attempts
• Fraudulent activity
• Illegal conduct
• Endangering other users

6.3 Termination by You

Email: routinity.app@gmail.com
Processing: Within 10 business days
Effect: All data permanently deleted, cannot be undone
Acknowledgment email sent upon request receipt
Completion email sent upon deletion

6.4 Service Discontinuation

30 days advance notice
Data download period provided
All data permanently deleted

7. PRICING AND PAID SERVICES (ROUTINITY PRO)

7.1 Free and Paid Features

The core routine features remain free. Routinity Pro is an optional paid subscription. Your first weekly report is free without a subscription.

7.2 Subscription

Routinity Pro is offered as an auto-renewing monthly or yearly subscription and includes full access to weekly AI reports and custom routines.

7.3 Billing and Renewal

Payment is charged to your Apple ID account. The subscription renews automatically for the same period and price unless cancelled at least 24 hours before the end of the current period.

7.4 Cancellation

Cancel anytime in iOS Settings > Apple Account > Subscriptions, or via Account > Manage Subscription in the app. Pro features remain available until the end of the current period.

7.5 Refunds

Purchases and refunds are governed by Apple's App Store policies; refund requests are handled by Apple. Routinity cannot directly refund purchases made through Apple.

7.6 Price Changes

We will notify you in advance of any price change; new prices apply to renewals after you have agreed.

7.7 Restore Purchases

After changing devices or reinstalling, use Account > Restore Purchases to recover your subscription.

7.8 Introducing New Paid Features

• 30 days advance notice
• Existing free features protected during transition
• No forced payment or automatic billing
• Explicit consent required before any charge

8. AI-GENERATED CONTENT

• Weekly reports and custom routines are generated automatically by AI from your activity. They are for reference only and may not be accurate or complete.
• Routinity is not a medical device or a mental health treatment service; reports do not replace diagnosis, treatment, or professional counseling. If you are struggling, please seek help from a professional or local support service.
• Generated reports are for your personal use only.
• If there is insufficient activity or a system error, report generation may be delayed or provided in a simplified form.

9. DISCLAIMERS

9.1 Service Provided "As Is"

No warranties of any kind, express or implied.

9.2 Mental Health Disclaimer

We are NOT responsible for:

• Any mental health outcomes from using the Service
• Reliance on the Service as a substitute for professional treatment
• Any decisions made based on routine outcomes
• Worsening of any mental health condition

9.3 Third-Party Services

Not responsible for disruptions of Google OAuth, Sign in with Apple, the Apple App Store, Supabase, or the AI language model provider used for report generation.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• Total liability shall not exceed the amounts you paid to us in the past 12 months
• Not liable for indirect, incidental, or consequential damages
• Not liable for loss of data or profits
• Force majeure events excluded

11. INDEMNIFICATION

You agree to indemnify us from claims arising from:

• Your violation of these Terms
• Your use of the Service
• Your violation of third-party rights
• Your violation of applicable law
• Your provision of false age information

12. DISPUTE RESOLUTION

12.1 Initial Resolution

Contact: routinity.app@gmail.com
Resolution attempted within 30 days.

12.2 Mediation

Korea Consumer Agency (한국소비자원)

12.3 Litigation

Governing Law: Republic of Korea
Jurisdiction: Seoul Central District Court
Language: In case of conflict between Korean and English versions, the Korean version shall prevail.

13. SEVERABILITY

Invalid provisions do not affect remaining Terms.

14. CHANGES TO TERMS

Version tracked and dated.

• Material changes: 7 days advance notice
• Email delivery records maintained as evidence.
• Notice deemed delivered upon email transmission.
• Continued use = acceptance of new Terms.

15. ENTIRE AGREEMENT

These Terms and Privacy Policy constitute the entire agreement between you and Routinity.

16. CONTACT

Email: routinity.app@gmail.com
Response: Within 10 business days
Version: 2026-09-04